Last updated: November 2026
By the Season ("we") runs the online store bytheseason.qa in Qatar. This policy explains what personal data we collect, why, and the choices you have, in line with Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016).
What we collect
- Order details: your name, phone number, email, delivery address and the items you order.
- Account details if you create one: name, phone, email and a password (stored encrypted; we can't read it).
- Messages you send us, and requests such as "notify me when it's back".
- Basic technical data needed to keep the site safe, such as your IP address, kept briefly to prevent fraud and abuse.
Why we use it
- To confirm, deliver and support your orders, including contacting you by WhatsApp or phone and sharing your name, phone and address with our delivery partner.
- To send the emails you asked for: order confirmations with invoices, verification codes, and back-in-stock notices.
- To keep the site secure and prevent fraud.
We don't sell your data or use it for advertising.
Who we share it with
Only services that help us run the store: our delivery partner, our hosting and database providers, our email provider, our CAPTCHA service (Cloudflare) and our error-monitoring service. They may process data outside Qatar under appropriate safeguards.
How long we keep it
Order records are kept as long as needed for accounting and legal purposes. Verification codes and technical logs are deleted automatically after a short time. If you delete your account, your profile and saved addresses are removed; past orders stay in our records without being linked to an account.
Your rights
From My account you can see and correct your details, download a copy of your data, or delete your account at any time. For any other request, or a complaint, contact us using the details below. You can also contact the competent authority in Qatar.
Contact
By email or phone, as shown at the bottom of every page of this website.